THE COMPUTER IS FROZEN. A PROGRAM IS NOT RESPONDING.

  Push the Ctrl, Alt, and Delete keys at the same time. Then, start the Task Manager, highlight the program’s name, and hit the End Task button.

 Perform a hard reboot by simply pressing the on/off button to turn off the computer manually. This action should only be done as a last resort if you have an unresponsive program or critical error. This process could cause data loss or corruption.


 Once the computer is responding again, run a virus check.